Service Staff


Click on one of the people below to find out more information.

  • Frank McCauley
    Service Director

    "Frank has 30 years of experience as a Service Director"

    96a274e45e3a47c5a29dae9636e146cb
  • Dan Blocker
    Assistant Service Director

    "I thrive on every aspect of being a Service Advisor. I have 30 years of experience as an Advisor, the last 5 years here at World Ford Pensacola"

    66831088fbb44b3bbb6f339d135b05ed
  • Mike Shoemake
    Quick Service Manager

    "I have 30 years of experience with auto repair and management."

    ddbb0b8033a145948bb3a7e9b238ba2d
  • James "Sleepy" Baker
    Customer Experience Team

    40+ years with World Ford Pensacola

    126d671632e9448a91c7d1f04530db59
  • Chris Garrido
    Main Shop Advisor

    "I have been an Advisor for 2 years and love learning about Ford's new technology."

    18dd556194ac46039a541804018c5fcc
  • Brian Goolsby
    Quick Service Advisor

    Several years as a Technician, now making a fresh start as an Advisor. Looking forward to helping World Ford Pensacola's customers with their transportation needs.

    8fa5fbbd9b11480fabe60a684606ffd9
  • Michelle Hamblin
    Main Shop Advisor

    "I like people, its nice to work with a great team and great customers"

    f562a0475eb94b3689734c50eb51c1a8
  • Tim Schmuck
    Quick Service Advisor

    "I enjoy being part of a high achieving team. I have 4 years experience as a Service Advisor."

    d3ed52210b3b4e869f43edb795b29f67
  • Kim Singer
    Main Shop Advisor

    "I like seeing my repeat customers, they have become my friends. I have 7 years experience as a Service Advisor."

    aba07b0916a940d6b2344f89be8d276d
  • Brandy Watts-Wells
    Main Shop Advisor

    "I have been a Service Advisor for 10+ years and love working with Ford's quality products"

    0c83373298984dd5b122163f64c05e7d
  • Amanda Wilson
    Service Admininistrator


    4406b69c0c3b4f299c11225f4c79b7d0
  • Nikki Sank
    Service Admin


    f7f75b8fc2534543be8968145334eeb7
  • Dennis Green
    Warranty (after market) Administrator


    4c2592527bd24cfe867a5f5a37c292d6
  • Mark Rondot
    Shop Foreman

    "Mark has over 30 years with Ford and is a Senior Master Technician"

    cbbb6e8d34ab4b86a8a4ce2f709e00d6
  • Our Technicians


    1895a6558e5442e3b5a882a24ec318a4
true true ; AdChoices
;